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    • Home
    • Portfolio
      • All Projects
      • Children's Book
      • Marketing Website
      • Digital Savings App
      • Donation Platform
      • Calendar Fundraiser
      • Discount Card Builder
    • Resume
  • Home
  • Portfolio
    • All Projects
    • Children's Book
    • Marketing Website
    • Digital Savings App
    • Donation Platform
    • Calendar Fundraiser
    • Discount Card Builder
  • Resume

Marketing Website

User-Centered Design: How a Visual Overhaul Fueled Engagement Growth

Problem:
The old website wasn’t engaging users or driving them to take action. We needed a new design to encourage more interaction and reflect the credibility of the platform.


Approach:
I led the redesign as the sole designer, focusing on:

  • Visual Appeal: Professional images and symbolic badges created trust, while the “How It Works” section used illustrations to simplify the process, leading to 31-second engagement and 400 events.
     
  • Social Proof: Testimonials were integrated across the site, leading to a 58-second average on the Contact page, with 374 events, showing users were motivated to take action.
     

Outcome:

  • In the first 10 weeks of going live, we received over 600 leads with 200 leads generated in in month alone. 


  • While direct traffic came mostly from our fundraising platform, the redesigned site saw total views triple to 1,732, driven by curiosity and organic search.
     
  • User actions nearly doubled, with 5,104 events, showing that users were actively engaging with the site, not just visiting it.
     
  • The 58-second visits and 374 events on the Contact page indicated that the design successfully encouraged deeper engagement.
     

Why It Worked:
The redesign made the site more engaging and trust-building, encouraging users who were curious about results to explore further. The user-friendly design, paired with powerful testimonials and visual cues, created an experience that motivated action and engagement.

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