Challenge:
The previous design for the discount card builder in our technology platform was functional but clunky, overwhelming, and visually unappealing. Sales reps were tasked with creating custom discount cards featuring 6 keytags (each valued at $10) and 20 back offers, but the process was unintuitive, time-consuming, and difficult to navigate. The goal was to redesign the discount card builder to make it more user-friendly, visually appealing, and efficient.
Approach:
As the designer and end-user of this tool, I focused on creating an intuitive, visually engaging process for sales reps. The design improvements included:
1. Visual Communication:
2. Streamlining Offer Selection:
3. Search & Selection Table:
Outcome:
Sales reps are excited about the new, more intuitive process, and the design is currently being implemented. The new system streamlines the discount card creation process, reduces confusion, and makes it easier for reps to build compelling offers that will drive sales for the teams they work with.
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